Career Opportunities

Care Coordinator (Part-time)

Location: Hybrid – Acton MA 

Visa Sponsorship:  No, we are unable to sponsor work visas at this time

About Hagar’s Sisters: Hagar’s Sisters is a faith-based organization that cultivates the emotional healing of women in abusive relationships, empowering them through care planning, education and community and partnering with them to establish a safe and vibrant life within the context of continuing and lasting healing.

Care Coordinators provide life-changing services to women who have experienced intimate partner abuse through initial intake, care and safety planning, and ongoing compassionate care.

This is a part-time (24-32 hours) role, Tues. – Fri. afternoons 1 – 6 PM preferred

Key Responsibilities: 

  • Complete and implement position specific training for call intake process, care planning, management of secondary trauma, capturing data, confidentiality, and other position specific proficiencies
  • Ensure quality, compassionate, trauma-informed and equitable care of all Sisters from intake to program completion
  • Effectively handle intake conversations; care planning, safety planning, safety screening email communications and follow-up calls/emails with Sisters to screen for program inclusion, course level assessment and recommendations
  • Conduct regular debriefings with senior level staff and update Care Coordinator Team Manager of Sisters’ concerns
  • Document new and existing Sisters to ensure accuracy and inclusion with a focus on retention
  • Work with Care Coordinator Team Manager to enter new Sisters into learning management system as new users and register them for support group courses monitoring to ensure completeness, accuracy, preparation
  • Support Sisters to complete the course modules
  • Share policies and protocols for participating in support group and respond accordingly to concerns
  • Participate in all regular staff team meetings


  • Domestic Violence Advocacy Certification (DVAC) provided by Hagar’s Sisters (Completed upon hire)
  • Demonstrated spiritual vibrancy as a dedicated Christ follower
  • Compassionate, clear, and effective phone and email communication skills
  • High adaptability to learn, use, and train others on multiple technology platforms for making calls, recording data, and engaging with learning management system.

Preferred Qualifications:

  • LSW with 1 year of clinical expertise
  • Counselor with a specialty in domestic/sexual violence
  • Bilingual candidates are encouraged to apply (English/Spanish speaking)

We offer Medical (for New England residents working at least 30 hours) and a 401(k).  

To apply, please send your resume to


Learn About Our Services

Our program serves hundreds of women each year and services include safety planning, resource referral, legal help and support groups.

Get Involved

Through volunteering, connecting us with your church, or giving a monetary donation you can help bring hope and healing to survivors of domestic abuse.

Give a Gift

In the US, there are more than 20,000 calls for help placed each day to domestic violence hotlines. The need to serve is great...

Be Inspired, Learn, Take a Stand

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For other questions, please call (978) 266-0053.